Return Policy – Vuorci Clothing

At Vuorci Clothing, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer a hassle-free return process. Please review our return policy below to ensure a smooth return experience.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

• Timeframe: Returns must be made within 30 days of the date of purchase.
• Condition: Items must be unworn, unwashed, and in original condition with tags attached. Items that show signs of wear, damage, or alteration will not be accepted.
• Proof of Purchase: You will need to provide a receipt or order confirmation to process your return.

2. Non-Returnable Items

Certain items are non-returnable due to hygiene or safety reasons, including:

• Underwear, socks, or intimates
• Customized or personalized items
• Gift cards or promotional items

3. Return Process

To return an item, please follow these steps:

1. Contact Us: Email us at info@vuorcilothing.store with your order number and the reason for your return. Our customer service team will guide you through the return process.
2. Return Authorization: You will receive a Return Authorization Number (RAN) and instructions on how to return your item(s).
3. Ship the Item: Once authorized, pack the items securely in the original packaging (if possible). Include the Return Authorization Number and proof of purchase inside the package. You are responsible for the return shipping cost, unless the return is due to a defective or incorrect item.
4. Return Address: Send the return to the following address:
   Vuorci Clothing Returns
   623 W 10th St,
   Silver City, NM 88061
   USA

4. Refunds and Exchanges

• Refunds: Once your return is received and inspected, we will notify you by email. If your return is approved, a refund will be issued to the original payment method. Please allow 5–7 business days for the refund to appear in your account, depending on your payment provider.
• Exchanges: If you wish to exchange an item for a different size, color, or style, please contact us before returning the item to ensure availability. We will assist you in processing the exchange.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at info@vuorcilothing.store. We will arrange for a replacement or refund at no additional cost to you.

6. Final Sale Items

Items marked as “Final Sale” are not eligible for returns, exchanges, or refunds. Please check the product description for specific details before purchasing.

7. Shipping Costs

Original shipping charges are non-refundable, except in cases of defective or incorrect items. You will be responsible for the return shipping costs unless otherwise stated.